Shipping Policy

At NEX, we are committed to delivering all orders within the estimated delivery timeframe provided at the time of purchase.

While we make every reasonable effort to meet these delivery estimates, shipping times are subject to factors beyond our control.

Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occasionally occur due to customs procedures, courier operations, supplier processing times, or other unforeseen circumstances.

Force Majeure

NEX shall not be held liable for any delay, failure to deliver, or cancellation of an order resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters;
• War, civil unrest, or governmental actions;
• Strikes or labor disputes;
• Transportation or logistics disruptions;
• Customs delays;
• Pandemics or public health emergencies;
• Any other force majeure event.

In such circumstances, delivery times may be extended, and in certain cases, orders may need to be cancelled. If an order cannot be fulfilled due to a force majeure event, NEX reserves the right to cancel the order and notify the customer accordingly.

Customer Responsibility

Customers are responsible for providing accurate shipping information. NEX shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details provided by the customer.

By placing an order with NEX, you acknowledge and agree to this Shipping Policy.